RCA Management
Introduction RCA stands for Root Cause Analysis. It is a widely used term in SCOT by both you (as part of Metro team) and your Suppliers for identifying...
Thu, 14 Mar, 2024 at 9:08 AM
Identify the Failed Order Lines (FOLs) that you want to check. Go to Root Cause Analysis (RCA) tab and use the available search filters to narrow down the l...
Wed, 13 Sep, 2023 at 9:56 AM
Q: I want to update more FOLs at once, with the same info. I can find export Excel option in burger menu, but cannot find import or upload option anywhere. ...
Tue, 20 Jun, 2023 at 12:01 PM
Introduction SCOT provides various options for suppliers to assign RCA2 to Failed Order Lines (FOLs), depending on the situation and working style: ...
Wed, 13 Sep, 2023 at 10:04 AM
It might be useful also the following article, regarding Root Cause consideration in SCOT: R...
Mon, 28 Aug, 2023 at 11:06 AM
Priority order to be considered on FOLs by system: 1. Exclusion flags (FOL_LATE_EXCLUSION_FLG and FOL_NOT_DEL_EXCLUSION_FLG) 2. RCA code from Admin ...
Tue, 20 Jun, 2023 at 4:57 PM
Q: How does the automatic assignment of RCA1 work? What are the prerequisites? A: In the pre-calculation phase, RCA1 is assigned automatically to FOLs ...
Mon, 29 Jul, 2024 at 8:21 AM
Q: What are exclusion flags? What they are used for? A: Exclusion flags are a handy option which offers you even more flexibility in the management o...
Mon, 28 Aug, 2023 at 11:09 AM
There are currently three Logistic Flow types. If you need to check Failed Order Lines or supplier performance by logistic flow type, SCOT offers you this p...
Tue, 23 May, 2023 at 7:46 AM
Q: Is there any possibility to customize (add/hide) filters shown in "Search" part? A: Yes, you can customize RCA search filters according...
Wed, 13 Sep, 2023 at 11:47 AM