RCA Management
Introduction RCA stands for Root Cause Analysis. It is a widely used term in SCOT by both you (as part of Metro team) and your Suppliers for identifying...
Thu, 14 Mar, 2024 at 9:08 AM
Identify the Failed Order Lines (FOLs) that you want to check. Go to Root Cause Analysis (RCA) tab and use the available search filters to narrow down the l...
Thu, 12 Dec, 2024 at 10:57 AM
Introduction SCOT provides various options for suppliers to assign RCA2 to Failed Order Lines (FOLs), depending on the situation and working style: ...
Wed, 13 Sep, 2023 at 10:04 AM
Q: I want to update more FOLs at once, with the same info. I can find export Excel option in burger menu, but cannot find import or upload option anywhere. ...
Tue, 10 Dec, 2024 at 8:07 AM
Q: Is there any possibility to customize (add/hide) filters shown in "Search" part? A: Yes, you can customize RCA search filters according...
Tue, 10 Dec, 2024 at 8:07 AM
Q: How can I save search filters that I use on a regular basis or that I want to check later? A: In order to save your preferred search filters, plea...
Tue, 10 Dec, 2024 at 8:09 AM
Q: How can I filter FOL search results by using Metro Article Number? E. G.: When I fill in Metro Article Number "664854003001" in the specific ...
Tue, 10 Dec, 2024 at 8:09 AM
Q: Is there any possibility to customize (add/remove) the columns which can be seen in the FOLs table? A: Yes, it is possible. Step 1: You can do it f...
Tue, 10 Dec, 2024 at 8:09 AM
Recommendation for SCOT|A training. How to select FOL according to RCA2 comment for very efficient approval in Bulk? Excel export all lines from FOL scre...
Tue, 10 Dec, 2024 at 8:09 AM
It might be useful also the following article, regarding Root Cause consideration in SCOT: R...
Mon, 28 Aug, 2023 at 11:06 AM