GENERAL 14

• How to contact SCOT support
• Emergency! What do I do?
• SCOT highlights and how we can help you
• How to request SCOT Internal user accounts
• How to request SCOT Supplier accounts

View all 14

RCA Management 24

• What are RCA1, RCA2 and RCA3?
• Exclusion flag and Root Cause consideration in SCOT
• Case Studies | Exclusion Flag and RC consideration in SCOT
• FOL visibility | Supplier Hide Flag
• Order updates | MMS - MDW - SCOT

View all 24

PRCA Management 6

• How PRCA works & advantages of PRCA (proactive vs reactive)
• How to create PRCA as Metro Admin
• Difference PRCA created by Supplier vs created by Metro Admin
• How to check PRCA rules created by Supplier(s)
• Is PRCA approval needed

View all 6

PORTFOLIO Performance 5

• Portfolio Performance Calculation
• Month closure for suppliers
• Early Deliveries impact on OTIF
• How to create and assign portfolios
• Multiple suppliers selection at portfolio creation

PENALTIES 5

• Penalization Contracts Types
• Difference between Penalization Results and Penalization Details
• How to create Supplier Child contracts
• How to handle negotiated amounts
• Transfer of Penalty amount to MCCM

BULK Email 3

• Report Types
• How to delete recipient(s) from the recipient list
• Failure Delivery Check (failed recipients, status, possible reasons)

New Supplier Interface 11

• Homepage | General presentation
• Homepage | Business Overview
• Homepage | Performance Summary
• Homepage | Operational Weekly Dashboard
• Homepage | Detailed KPI View

View all 11

Logistic Parameters 4

• Logistic Parameters | General presentation
• Logistic Parameters | Supplier Holiday Change Request
• Logistic Parameters | Article Parameters Change Request
• Logistic Parameters | Order Delivery Parameters Change Request

Forecast Sharing 1

• FORECAST SHARING PAGE