GENERAL

How to contact SCOT support
Get in touch with SCOT First Level Support by: Email: scot@sourcingsupport.de Phone (partially available): +49 211 969 47 47 Support ticket: click ...
Wed, 11 Oct, 2023 at 2:03 PM
Emergency! What do I do?
SCOT is a key supplier collaboration application designed to facilitate your communication with suppliers. Here you can analyse supplier deliveries to Metro...
Mon, 16 Oct, 2023 at 1:36 PM
SCOT highlights and how we can help you
SCOT Keywords: Supplier Collaboration Portal, performance calculation, root cause analysis, improve service level. Supplier used tool to measure the d...
Wed, 11 Oct, 2023 at 11:53 AM
How to request SCOT Internal user accounts
To request a new SCOT Internal user account: - if you have access to JIRA, please raise a Service Request (SR) in JIRA. Under "Confluence Search&qu...
Tue, 18 Jul, 2023 at 2:15 PM
How to request SCOT Supplier accounts
1. Suppliers generally access SCOT via the Metro Link Plus portal. Metro Link plus is a very easy and convenient one-entry point to most of Metro applicatio...
Tue, 18 Jul, 2023 at 2:14 PM
EDGE | Access / Request and Incident management
Q: What is EDGE? A: EDGE | ML supplier collaborator is an analytical and visualisation tool in collaboration with SCOT which works as reporting tool w...
Thu, 18 Jan, 2024 at 6:22 PM
How to obtain access to Confluence/Jira
Procedure to create Confluence Account 1. Open your Chrome internet browser and navigate to: https://agile-tooling.metrosystems.net/login. 2. Log in wi...
Tue, 18 Jul, 2023 at 2:22 PM
Homepage explained
HOMEPAGE SCOT Admin Homepage consists of two main data sections: Portfolio performance Root Cause approval Additionally, you have a direct connecti...
Wed, 13 Sep, 2023 at 9:52 AM
Gross and Net KPI explained
Gross KPI In SCOT, the Initial ORDER quantity and Planned Delivery Date (PDD) are considered for performance calculation. Order Updates are not consid...
Thu, 7 Mar, 2024 at 9:34 AM
Applied Tolerance KPI
Q: What is Applied Tolerance KPI (Homepage -> Performance Summary -> Supplier KPI)? A: Applied Tolerance is related to the weighted articles and i...
Thu, 7 Mar, 2024 at 9:34 AM