Supplier FAQ's

Are there any extra fees for access?
No, the general user interface of METRO Link plus is free of charge. There are no different costs compared to METRO Link (old). 
Mon, 23 Mar, 2020 at 10:52 AM
Can I get a test user to explore the Metro Link plus portal?
In general, we provide the same functionality as in the previous Metro Link Portal. Of course, there are also new features. The added value of the portal co...
Mon, 23 Mar, 2020 at 10:52 AM
How do I login the Metro Link plus portal?
First of all you have to go to the Metro Link plus startpage. For Germany this would be https://de.metrolink-plus.com/  On this page on the top right yo...
Mon, 23 Mar, 2020 at 10:53 AM
How to change the 2FA method selected
Now the option to change the 2FA method can also be done by the any user for themselves. The only prerequisite is that you can login to Metro Link plus at ...
Mon, 20 Jul, 2020 at 1:45 PM
How to set up the 2nd factor authentication
New 2FA setup in ML+ With the 1st login the user needs to setup the 2FA. This has changed a bit and advanced for the option of usage of a so called securit...
Tue, 30 Mar, 2021 at 9:52 AM
How to set-up the Two-Factor-Authentication? (with Fido)
You can find the original document on the following page: https://de.metrolink-plus.com/howItWorksHelpText
Tue, 4 May, 2021 at 10:23 AM
How to set-up the Two-Factor-Authentication? (without Fido)
Important: Please do not interrupt the process of setting up two-factor authentication until you are finished.  If you do not wish to receive the ...
Tue, 4 May, 2021 at 10:23 AM
Is it necessary to switch from METRO Link to the new METRO Link plus?
Yes, the switch is mandatory. The new METRO Link plus replaces the old METRO Link.
Mon, 23 Mar, 2020 at 10:52 AM
What a supplier admin can do in ML+
Invite new regular user Select ‘Supplier On-boarding’ from applications Switch to ‘Invite User’ tab Click on ‘Search’ Enter first name, last name an...
Wed, 5 Jul, 2023 at 9:24 AM
What are the differences / improvements to the previous METRO Link Portal?
We have created a number of self-services that offer the following improvements: METRO Link (old) METRO Link (new) Registration without hardware t...
Mon, 23 Mar, 2020 at 10:52 AM