If not all articles registered under one order don't have an RCA 1 please check the following:


  •  The articles without RCA 1 are Promo Articles? Usually Promo Articles don't have the same RCA1 parameters as regular articles.


Apply Promo Filter to double check:


If this is the case, it should be verified in pMacc which is the delivery rule for promo articles:




Check if the articles without RCA1 have a Late Delivery / Non Delivery Exclusion Flag:





If you would like to change the existing parameters please contact SCOT Support