FAQs (PIER / PROTRACE)

FAQs: Before, During and After On-boarding

What is GTIN14 and How to create GTIN14?
From your Local GS1 Provider you will receive a 13 digits code (GTIN13). In order to build your GTIN14 you have to add the first digit and then recalculate ...
Mon, 16 Dec, 2019 at 5:39 PM
What is the difference between Best Before Date and Use by Date?
Best Before Date is an indication of the Product quality. In PIER you should choose the Best before date regarding your batch. Use by Date indi...
Mon, 16 Dec, 2019 at 5:41 PM
What is GS1-128 code in the barcode?
The barcode contains different Application Identifiers: (01) = GTIN article selling GTIN according to the GS1 standard different from METRO articl...
Mon, 16 Dec, 2019 at 5:41 PM
How customers retrieve traceability data in the store?
In order to access into Traceability information of the Ultra-Fresh products, METRO customers should install PROTRACE application which is available in the ...
Mon, 16 Dec, 2019 at 5:42 PM
Log in and Access (PIER / PROTRACE)
As soon as your PIER on-boarding training took place and your data was validated successfully, you will be informed about your access credentials (Username ...
Thu, 21 Mar, 2024 at 2:19 PM
Can I use the same LOT number?
No, you can't. LOT number must not be duplicated in your data. In-line with the Traceability standard there is always only one set of Traceability i...
Thu, 21 Mar, 2024 at 2:18 PM