1. Q: What is "Lost Sales Opportunity" expressed in (MU, BU, money)?

    A: Lost Sales Opportunity is expressed in money (Euro or local currency where applicable, as used in MDW).


2. Q: Which is the reference point for "Availability"? Based on what is calculated the percentage? 

     A: The reference point for calculating "Availability" is the 100% target.


3. Q: How should we look at the time period in SCOT as Supplier? For example, last 3 Months are results for July, June and May? Or are results until 14th May (today being 14 August)? And also when we talk about Lost Sales Opportunity, these results are compared with the results of the previous year in the same period or?

    A: In the "Business Overview" section, you have a more high-level overview of OTIF and problematic deliveries at supplier level. For the "Period", you can go from 1 month, to 3 months, 6 months and maximum 1 year. A month is considered as the last "closed" month in SCOT. More precisely, the month for which Net OTIF was calculated. As you know, this automatic performance calculation is done by the system on the 8th of each month for the previous month. Therefore, as today is the 14th of August, this means that last month is July from 1st til 31st.


If you select 1 month under "Period", then data displayed under "Actual" OTIF is for the month of July. As for the comparison "To previous period", data from June will be taken into consideration as reference point.
If you select 3 months, then "Actual" OTIF encompasses the months of May-June-July compared "To previous period", which in this case is February-March-April (previous batch of three consecutive months).

Actual period and previous period will have the same duration for the comparison to make sense.
The same principle applies to Availability and Lost Sales Opportunity.


4. Q. Where can I find data regarding "Lost sales Opportunity" and "Availability" in EDGE (which dashboard)?

   A. These reports are available in EDGE for the Planning team. You can ask your colleagues to download and send these reports to you or you can request direct access to these reports if needed.

 

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Important: In the above dashboard from EDGE, Lost Sales Opportunity  is calculated in selling prices vs SCOT where the calculation is done in buying prices (due to data security reasons). Therefore, there will be differences between these two amounts.