We have created a number of self-services that offer the following improvements:
| METRO Link (old) |
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| Registration without hardware token |
1 day |
A few minutes |
| Registration with hardware token | 1-2 week(s) |
A few minutes |
| Authorization Assignment for Applications | 1 day - 2 weeks |
A few minutes, during the rollout approx. 1 day |
| Business Contact Portlet (Contact Address Book) | Not available |
Same as Outlook with import & export features & search feature |
| User & service administration |
Was only for METRO available |
Now also available for suppliers, new role "Supplier Administrator" |
| Intuitive interface |
Not intuitive, Userguides necessary |
Intuitive interface & help texts, individually customizable by METRO country organizations within a few minutes |
| One interface for all METRO applications |
Not consistently as in the old METRO Link | Will be continuously implemented & consideration of country-specific aspects |