We have created a number of self-services that offer the following improvements:
| METRO Link (old) | ||
| Registration without hardware token | 1 day | A few minutes |
| Registration with hardware token | 1-2 week(s) | A few minutes |
| Authorization Assignment for Applications | 1 day - 2 weeks | A few minutes, during the rollout approx. 1 day |
| Business Contact Portlet (Contact Address Book) | Not available | Same as Outlook with import & export features & search feature |
| User & service administration | Was only for METRO available | Now also available for suppliers, new role "Supplier Administrator" |
| Intuitive interface | Not intuitive, Userguides necessary | Intuitive interface & help texts, individually customizable by METRO country organizations within a few minutes |
| One interface for all METRO applications | Not consistently as in the old METRO Link | Will be continuously implemented & consideration of country-specific aspects |