Compensation fees or penalties might apply for your Non-Deliveries or your Late Deliveries depending on your agreement with Metro. These penalties are calculated by Metro on a monthly or on a quarterly basis.

If the Penalties module is enabled for you, you can check the penalty details for one month at a time by selecting Penalty Details in the left-menu of SCOT.

 

 

In the Search Filters section, select the Planned Delivery month for which you want to check the penalties. Optionally, you can narrow down your results to a specific supplier number (in case your company has several supplier numbers assigned) or order number. Click on Search.


The Search Results include two sections:

  • A summary of penalties for the selected period and your applied search filters
  • A grid with penalty details at Article Variant level where you can accept or decline the penalty amount and enter your own proposal



The Summary shows you:


1. Total Calculated Penalty: the value calculated by the system for all late and non deliveries based on your agreed Target OTIF and penalty fees. It does not include any proposed or negotiated penalty values.


2. Late Delivery Penalty Value: the sum of all penalties applied for late deliveries.


3. Non Delivered Penalty Value: the sum of all penalties applied for non-deliveries.


4. Total Negotiated Amount: when Metro enters or accepts a different penalty amount than the initial one resulted after penalty calculation, the amount is shown here. Otherwise, this field is empty.


5. Total applied amount: the final penalty amount that is applied to you, after negotiation and approval.

 

NOTE: In case you use SCOT to propose different penalties at article level to Metro, your proposed penalty is not calculated or shown here. Only once it is accepted or added by Metro as negotiated amount, the Total Negotiated Amount is displayed.


The detailed Penalty grid shows you:


Supplier details:

  • Suppler Number and Name 

 

Article details:

  • Article Variant Number and Name

 

Delivery details:

  • Planned Delivery Date - the agreed delivery date.
  • Delivery Date - the actual delivery date

 

Order details:

  • Order Number – unique identifier for each order
  • Order Date – date when order was placed  

 

Penalty-related info:

  • Total Penalty – penalty applied to you for both Late and Non-Delivery
  • Penalty Late - penalty applied to you for Late Delivery
  • Penalty Non-Delivered - penalty applied to you for Non-Delivery
  • Proposed Penalty – penalty you can propose to Metro instead of the current penalty amount
  • Accept/Refuse (Y/N) – accept the proposed penalty (Y) or refuse it (N), then send your feedback to Metro for approval (details below). 

 


You can customize the grid and arrange information as it's the most convenient for you. Place your mouse cursor on top of any column and drag and drop it to change column order. Use Custom Table to hide column that you don't need. Use the filtering available at the top of each column and clear them when needed using the filter-cancelation icon in front of the Custom Table field.


Exporting Data


You can also export the Penalty data in two formats - CSV and Excel - by clicking on the Download menu displayed in the upper right corner of the penalty grid.


Export Penalization Details - New will export your customized grid, reflecting all your changes (different column order, only specific columns visible, filtering and sorting applied). Basically, the export will show you exactly what you see in the grid after customizing it.

 



Understanding the Negotiated Amount

 

You can negotiate with Metro a different penalty amount than the one resulted after the initial penalty calculation. This will be reflected under Total Negotiated Amount in the penalty summary.


There are two ways to negotiate penalties in SCOT:


1) either Metro enters a new negotiated amount for the entire month in SCOT (after discussing this with you)


2) or you send your own penalty proposal to Metro via SCOT (if this option is aligned with Metro). Your proposals are at article variant number-level but, if approved by Metro, the total negotiated amount for all articles will be reflected in SCOT for the entire month in penalty summary.
 

Proposing your own Penalties


If aligned with Metro, you can “edit” penalties at article variant number level in SCOT. This means that you can propose back a different penalty amount than the one calculated by Metro.


Applied the needed search filters in Penalty Details then go to the results grid. Once you identify the needed article, double-click the filed from Accept/Refuse and select "No". Then double-click the field from Proposed Penalty and enter your proposed amount. Optionally, enter a Comment explaining your claim. Use Save Draft button to revisit your changes later, before sharing them with Metro. Use Send for Approval button when you're sure your proposal is final.



IMPORTANT!

You can make only one submission for approval for all penalty values (all articles, all orders, all supplier numbers if there are several assigned to you) for the selected period. 


As soon as you click on Continue in the confirmation pop-up window, all the lines for selected period will become inactive (grey). Also the buttons Send for Approval and Save Draft become inactive (grey).