The Operational Dashboard on your SCOT homepage consists of an overview of the following sections:
- Negative OTIF Contributors
- Positive OTIF Contributors
- Master Data Check is Needed (coming soon)
- RCA
The selection of Period is available for Last 1 Week, Last 2 Weeks, Last 3 Weeks and Last 1 Month. You can select the period you are interested in.
Negative OTIF Contributors and Positive OTIF Contributors:
These sections display the number of Article variants which contribute to Negative, respectively Positive OTIF. By clicking on the number, you will be redirected to the Contributors page - with the filters set on homepage automatically applied (supplier number, period, negative or positive contributors).
The detail level goes down to article variant on Contributors page. While on Homepage, OTIF, availability and Lost Sale Opportunity are broken down to supplier account level, giving a more general overview, Contributors goes down to most detailed level possible and brings in the spotlight best performing article variants and worst performing article variants. It is extremely important to single out these article variants and understand the reasons behind their good or bad performance in order to keep optimising OTIF, Availability and Lost Sales Opportunity.
For details, please check the articles dedicated to the Contributors page.
Master Data Check is Needed: In progress (coming soon)
RCA (Root Cause Analysis):
This section displays two types of Failed Order Lines (FOLs), namely New FOL and Rejected FOL.
New FOLs, not commented by you, as well as FOLs which are checked and rejected by Metro are of high interest to you, so they are both displayed right on the homepage. Information visible at a quick glance, so you can asses and take action quickly.
Clicking on these two options redirects you to the Root Cause Analysis section, with the corresponding filters predefined in order to show New FOLs (not commented by you, so you need to take action on FOL: RCA2 is null, RCA3 is null) or Rejected FOLs (rejected by Metro).
Logic for New FOLs and Rejected FOLs
New FOLs:
- logic: RCA2 is null and RCA3 is null
- Not necessarily new, but not commented by you
- You need to take action on these FOLs and enter your RCs and comments
Rejected FOLs:
- logic: RCA2 and RCA3 can be NULL or NOT NULL
- RCA Approved by Metro = False (2, Rejected)
- You cannot comment on these FOLs rejected by Metro anymore, but can contact Metro to provide feedback if needed
