If you have new user in Merchandizing Team it is necessary to provide access to M:Spaceman by ordering new Spaceman license.
Please follow the steps below:
1. Create request (by e-mail) to Product Manager ([email protected])
- Your request should contain:
- Number of licenses you need
- User’s Metro - e-mail address
- User’s role
- Start day
- Include in CC Domain Expert ([email protected]) and Spaceman Support Team ([email protected])
2. After your request you will receive an order-template (as shown in the image below), that should be filled and signed by responsible person (country’s Team Lead, Senior Specialist, Manager etc.)
3. Send filled and signed order-template to Product Manager (by e-mail) in pdf format.
4. Product Manager will inform you when new user can login and check access.
5. After checking access to M:Spaceman from user’s side, send the feedback to Product Manager about successful login or about any issues.