Create internal users
Roles:
role | Spaceman role | Description |
Publishing | Publishing | Access to Publisher (additional role for Head Office users) |
Head Of Merch | Role1-HeadOfMerch (HO) | Access to all modules in the application (users who can take decisions in the countries) |
Role not in IDM* | Swap | Access to the Swap Functionality only (Product Maintenance) |
Supervisor | Role2-Supervisor (HO) | Access to my.Spaceman, Spaceman, Publisher |
Operator | Role3-Operator (HO) | Access to Spaceman Professional and right to do minor changes in my.Spaceman |
Spaceman Only (Store) | Spaceman_Only (Belgium, China, Hungary, Russia, German only) | Access to Spaceman Professional only (no access to my.Spaceman and Publisher) |
* The role “Swap” is not in IDM. You only have to assign it in Spaceman, as per user request.
Pre-requisites
Each license to use Spaceman Professional comes with an individual cost per user. Each Spaceman country pays for a different number of licenses. Spaceman's Product Owner is responsible for license management.
Please refer to: User license & password policy and How to Check Active Licenses (Spaceman)
Requests for new licenses always need to be done by the head of merchandizing, one of the board members and should be supported by a signed order form.
New spaceman users can be directly created if replacing old users (e.g. the requesters ask to delete one user and create a new one). If this is not the case, an alignment e-mail should be send to the Product Owner.
Forward the Freshdesk ticket to Markus Schramm: markus.schramm@metro.digital
The text of the message should look like:
Dear Olena,
we received the request to create [X] users for Spaceman [Country].
User's roles are the following:
[User role]
[User role 2]
Are there enough licenses? Can I proceed with the user creation?
Thank you in advance.
Best regards
Preparation Steps
- In the start page, click on “Options”
- Click on “Application Options”
- Click on “Manage Users and Roles”
- Click on “Users” and select to create, edit or delete a user.
- The parameters for a new user are:
- User name = User NTLM Account (taken from ticket)
- Display name = “First_Name Last_Name separated by space for example:
- “Marina Mayor Musetti”
- “Agnes Daviau”
- Use Windows logon = flag this field
- Email = eMail address of the user
- Roles = there is a predefined list to choose from. Please give the role requested in the ticket.
In doubt of which role to set, please clarify with the responsible person (OSS Spaceman business partners)
Please inform the requester that the user is created.
Changing user role
Select the user in the user maintenance screen (see above) and click on the “Edit” icon to change the roles assigned to a user.
User deletion
Internal user
Select the user in the user maintenance screen (see above) and click on the “Delete” icon to delete a user in Spaceman.
Please delete the user from AD group.
Users not in Metro address book
Select the user in the user maintenance screen (see above) and click on the “Delete” icon to delete a user in Spaceman.
AD Groups
The access to the different Spaceman servers is granted via AD (active directory) groups.
A new user needs to be added to the related AD group. This will be done by the Business partner or anyone from team who has access.
After adding the user in Spaceman please notify the BP to add the user to AD group in Sail point
https://metrosystemsnew.freshdesk.com/a/solutions/articles/15000062282?lang=en&portalId=15000000035
If no access to AD groups in Sailpoint, raise JIRA
User Management: Active Directory Team
JIRA Details
- Project: SR01148: Generic AD Change Request
- Issue Type: Service Request
- Solution: E Mail Services
- Product: Active Directory [RU0809.00]
Contact:
sumit.kumar15@metroitpartner.com
Main responsibilities: Adding users to required AD groups, if it is not possible via RAT/Sailpoint
Reference: https://jira.metro.digital/browse/SDCORP-1636619