In case you encounter incidents and technical bugs, please raise an issue directly in your local JIRA SD Portal.

• Access your JIRA SD Portal: https://jira.metrosystems.net/servicedesk/customer/portals

• The following screen appears

• Click on

• Enter the following information in the "IT Help" screen (see example below)
  • Summary: Title of the issue (e.g. "Issue (Test ARP)")
  • Description: Detailed description of the issue (e.g. "Test ARP")
  • Attachments: Please add screenshots of the error, if possible
  • What solution is affected?: M.ASSORTMENT PLANNING
    
  • What product is affected?: Assortment Range Planning
  • Click on "Create"

For further information, kindly refer to the attached pdf file.