In case you come across wrong sales and movement data in Spaceman, few reasons might be behind that.


Data will only be interfaced if


  • The planogram is connected to the right content receiver

  • The planogram has the status ‘work in progress’

  • The planogram is in the right folder structure

  • The product ID is correct

  • The product is in the right store

  • The product is in the right assortment group/ planogram combination

  • 2nd placements (in another planogram as the assortment group, will not be supported/ updated)

  • A product ID can only exist once. Different products with the same ID will not be interfaced


Please make sure you have the sales period correctly defined in the UDEF tables in MDW.


On an assortment group level, you have to define the sales period in number of months or from date until date.



  • Define de sales period in number of months (rolling principle):
    • 12 months for permanent assortment groups
    • 3 or 6 months for seasonal assortment groups


or


  • Define the sales period from date until date. Please note: you will have to maintain this in MDW after each period!


Please make sure you have the sales period defined correctly for ALL assortment groups in the UDEF tables in MDW.


Please also make sure no assortment group and store is missing in the UDEF tables below:


DW_UDEF_SPACE_ASSORT_LIST     list for all assortment groups to deliver to Spaceman
DW_UDEF_SPACE_STORE_LIST      list for all stores, articles should be delivered for

As soon as you have the sales period in the UDEF tables corrected, please wait for a night run (data transfer) and check in Spaceman in the next day.


Example on how to fill the UDEF table in MDW (help file attached):



In case you still have have wrong sales and movement data after following the above recommendations, please reach out to us via [email protected].